Information we collect
We may collect account details, contact details, business profile information, product catalogue data, inventory data, payment follow-up metadata, support messages, and WhatsApp conversation content that a business chooses to connect to Employee.
How we use information
We use information to provide the assistant service, respond to support requests, personalize business replies, improve reliability, process billing, detect abuse, and maintain security.
Customer conversations
Businesses are responsible for making sure they have the right permission to connect customer conversations and business data to Employee. Employee processes that data to deliver the assistant workflow selected by the business.
Service providers
We may use infrastructure, messaging, analytics, payment, and security providers to operate the service. These providers are used only as needed to run Employee.
Google user data
If you choose to connect a Google account, Employee requests read-only access only to the specific Google Sheets and Google Drive files you select, and uses them solely to import your product inventory and business/brand information into your assistant. Employee's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell Google user data, do not use it for advertising, do not transfer it to others except as needed to provide this feature or as required by law, and do not allow humans to read it except with your consent, for security or debugging, or to comply with the law. You can revoke Employee's access at any time from your account settings or from your Google Account permissions page (myaccount.google.com/permissions).
Government and law-enforcement requests
If a government body, court, regulator, or other public authority requests user personal data, we review each request for authenticity, legal basis, and scope before responding. We disclose only the minimum data legally required, document each request and our response, and challenge or narrow requests we consider unlawful or overbroad. These requests are handled by a designated responsible person.
Retention
We keep information for as long as needed to provide the service, comply with legal obligations, resolve disputes, prevent abuse, and maintain business records. Businesses can contact support to request deletion where applicable.
Your choices
You can contact us to request access, correction, deletion, or export of personal data associated with your account, subject to applicable law and security checks.
Contact
For privacy requests, email agenticstaff@gmail.com.